• Call us:

    + 386 5 62 72 140 or

    + 386 40 208 021

  • Write us:

    info@istranka.si

Got Any Question?

FILL THE FORM BELOW TO CONTACT US

    PORT OF KOPER:
    All shore excursions and private tours departs from the Cruise Terminal in the Port of Koper. The meeting point is at the kiosk “Istranka Tours” which is located only 10 meters/yards from the security zone (Exit).

    PORT OF PIRAN AND PORT OF TRIESTE:
    Tours for cruise ship guests departs from the main pier in the Port of Piran and from the Cruise Terminal in the Port of Trieste.

    HOTELS ON THE SLOVENIAN COAST, LJUBLJANA AND TRIESTE:
    Tours for hotels guests departs from in front of your accommodation.

    ARRIVING IN THE PORT OF KOPER:
    After your e-mail confirmation by “Istranka Tours” you need a require 30% of deposit of total price, payable by bank account, by Credit Card or by PayPal in order to secure your tour reservation. “Istranka Tours” will send you proforma invoice and it has to be paid at least 30 days before arrival date. The balance should be paid in cash or by credit card at the kiosk “Istranka Tours” on the day of arrival. In the event that the total price of your selceted tour is less than 500EUR, the deposit of 30% is not necessary. You can simply pay the tour on the day of arrival.

    ARRIVING IN THE PORT OF PIRAN OR IN THE PORT OF TRIESTE:
    After your e-mail confirmation by “Istranka Tours” you need a require 100% of total price, payable by bank account, by Credit Card or by PayPal in order to secure your tour reservation. “Istranka Tours” will send you proforma invoice and it has to be paid at least 30 days before tour date.

    STAYING AT THE HOTELS ON THE SLOVENIAN COAST, LJUBLJANA OR TRIESTE:
    After your e-mail confirmation by “Istranka Tours” you need a require 100% of total price, payable by bank account, by Credit Card or by PayPal in order to secure your tour reservation. “Istranka Tours” will send you proforma invoice and it has to be paid at least 30 days before tour date.

    The official currency in Slovenia is Euro (€). All tour prices are quoted in Euro per person or per group, unless otherwise stated in programme at the time of publication.

    Yes, you can pay with a credit card.

    Credit Card accepted: Visa, Eurocard/Mastercard, Diners, American Express

    Yes, all vehicles are airconditioned and comfortable.

    Up to 8 people we use vans, such as Renault Traffic, Opel Vivaro, Ford Custom or similar. For up to 20 people we use minibuses and for larger groups buses .

    Unless otherwise noted within the tour description, customers can cancel a tour up to 7 days before the date of arrival and recive a full refund less 25 EUR to cover our bank and administration costs. All tours are non-refundable if they are not canceled by customers 7 days before tour departure. In case of unusual event that “Istranka Tours” have to cancel your tour reservation, payment will be refunded in full.

    If you would like to change any of the details on your already booked tour after we have confirmed it, we will do our all the best to help you, although we can not guarantee that we will be able to do this. We charge 25 EUR for each booking you want to change to cover administration costs. However, if you wish to make any changes within 7 days before arrival date, we may ask you to pay cancellation charges.